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SIM Cards & Communication Setup Support

Get a UK SIM card and phone help with Ukraine Scheme support.

Last updated: 12.05.2026

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1. Get a Free or Discounted SIM Card

30 mins to applyhigh Priority

Having a UK phone number helps with jobs, banks and daily life. Some mobile companies and support centres offer free or cheap SIM cards for Ukraine arrivals.

What to do: Check the GOV.UK Ukraine support page and ask your support centre about current SIM offers. Visit providers like Giffgaff or Lycamobile online or in store and apply using the special links or codes they give to Ukraine guests.

What do you need: You need your contact details, an address for delivery or collection and sometimes proof that you are on a Ukraine scheme.

Outcomes: You will have a UK SIM card with a basic data and call plan so people and services can reach you easily.

Lifehack: Put your new number on your CV, bank and GP records as soon as possible so they do not use old contact details.

2. Get a UK SIM Card

15 mins in-store or onlinehigh Priority

3. Get Help Setting Up Your Phone

45 mins with support workermedium Priority

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Not legal advice. AI-powered guidance - always verify critical information.